Contact information

We are committed to providing excellent customer support and ensuring a smooth shopping experience. Please review our contact guidelines below.

1. How to Reach Us

If you have any questions, concerns, or need assistance, you can contact us through the following channels:

📧 Email: vegandelice.pr@gmail.com
📞 Phone: 939-245-8827
📍 Address: Calle C. Baldorioty, esquina de la Plaza.

2. Response Time

• We aim to respond to all inquiries within 24-48 hours during business days.
• Our customer support hours are Tuesday-Friday 12:00pm - 5:00pm 
  
• Messages received outside business hours will be addressed on the next working day.

3. Order Inquiries

For questions about your order, please provide your order number and the email used at checkout to help us assist you faster.

4. No Returns or Refunds

All sales are final. We do not accept returns, exchanges, or refunds. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery so we can resolve the issue.

5. Urgent Issues

If you have an urgent issue regarding your order, please call us at 939-245-8827 for faster assistance.

We appreciate your business and look forward to assisting you!